Política de reembolso

Return & Refund Policy - Mangione Store

Last Updated: December 24, 2024

IMPORTANT: ALL SALES ARE FINAL

As each item is custom-made upon order and supports Mangione's Legal Defense Fund, we maintain a strict no-returns, no-refunds, and no-exchanges policy.

  1. Order Responsibility Before purchasing, please:
  • Verify all product details
  • Double-check sizes
  • Confirm shipping address
  • Review design specifications
  1. Damaged Items If your item arrives damaged:
  • Take clear photos of the damage/error
  • Take photos of the packaging
  • Contact us within 48 hours of delivery
  • Include your order number
  • We will ship a replacement after photo verification
  1. Undelivered Items For packages marked as delivered but not received:
  • We cannot replace items stolen after delivery
  • File a claim with your local police
  • Contact the delivery carrier
  • Check with neighbors
  • Verify delivery address
  1. Manufacturing Defects If your item has manufacturing defects:
  • Document the defect with clear photos
  • Contact us within 48 hours of delivery
  • Include your order number
  • Wait for verification before disposing of item
  • Replacement will be shipped after review
  1. What We Cannot Replace/Refund
  • Items marked as delivered but stolen
  • Orders with incorrect shipping information
  • Changes in mind about design/size
  • Political disagreements
  • Buyer's remorse
  1. Legal Defense Fund Please note:
  • A portion of each sale supports Mangione's Legal Defense Fund
  • This contribution is non-refundable
  • The percentage may vary and is subject to change
  1. Shipping Costs
  • Replacement items ship free for verified damage
  • Customer pays shipping for non-damage related issues
  • International duties/fees are not refundable
  1. Contact Window Report issues within:
  • 48 hours of delivery for damage
  • 7 days of expected delivery for non-receipt
  • 7 days for manufacturing defects
  1. How to Contact Us For support:
  • Contact Page on Homepage
  • Include order number
  • Attach clear photos
  • Describe the issue
  • Provide shipping address
  1. Processing Time
  • Damage claims: 1-2 business days
  • Replacement shipping: 2-5 business days
  • Manufacturing review: 1-3 business days

Remember:

  • Check all details before ordering
  • Document any issues immediately
  • Contact us promptly with concerns
  • Save all packaging until satisfied

By placing an order, you acknowledge and accept these terms.

Clear. Fair. Final.

#JusticeForAll #HumanRights #DueProcess

Note: This policy complies with consumer protection laws while maintaining our commitment to justice and human rights.